Frequently Asked Questions

This program is designed for aspiring and practicing cargo operators onboard LNG carriers. Combined with simulator based training, it will improve the learner’s competency in carrying out LNG cargo operations.

2. Are there any eligibility criteria for enrolling in the program?

There are no prerequisites for enrolling into this program. A basic high school degree with a proficiency in English language is sufficient to enrol into the program.

3. Do I have to submit any documents for enrolment?

You do not have to submit any documents for enrolling into the program.

4. How is this e-Learning program better than a classroom program?

The e-Learning program allows you to work at your own space right from the comfort of your home.

5. What are the benefits of taking the program?

If you are a mariner looking for an opportunity to join the remunerative LNG fleet, this program will help you to acquire that required competency to be employable. If you are already sailing on LNG carriers, you will become aware of the rapidly changing technology and its demands and improve your job skills and performance onboard.

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6. What is the fee structure for the program?

The fee structure for the program is as follows:
LNG Cargo Operations Program – 6 Courses - $1350.00. Presently, there are no instalments available for the fee payment.

7. What forms of payment do you accept?

We accept checks in US dollars from all countries. All checks are to be made out to "Akademy Laut Malaysia" and mailed to either of the following addresses.

Akademy Laut Malaysia

Teledata Marine Systems Pte Ltd

Window Delivery 2051
Masjid Tanah Post Office
78300 Masjid Tanah
Melaka, Malaysia
Tel: 606 387 6201 (5 lines)
Fax: 606 387 6700

50 Prinsep Street,
#02-01 Prinsep Place,
Singapore 188672

In case of Telegraphic Transfer/ Wire Transfers please use the following detials:

Company’s name	:	Teledata Marine Systems Pte Ltd,
Address	:	1, Sophia Road, # 07-18 Peace Centre, Singapore – 228149
Bank’s Name	:	Standard Chartered Bank
Bank’s Address	:	1, Sophia Road, # 01-01/08 Peace Centre, Singapore – 228149
Account No.	:	7144 –013 - 131 003156 5
Swift Code	:	SCBLSGSG

8. Can I pay the course fee in any currency?

Presently we accept payment in US dollars alone. Kindly approach your bankers for a procedure to remit Cheque/DD in USD.

9. Who is responsible for my credit card security?

Credit card security is maintained by yourpay.com and the security of the web page is handled by a ‘Verisign’ secure socket layer.

10. How do I enrol for the program?

You can complete the online registration process by clicking the button against the respective program in the ‘Apply for program’ page. The ‘Apply for program’ button is located in the login page at the bottom of the centre frame.

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11. What is the system configuration and internet speed required to support the program?

A Pentium 4 PC with Internet Explorer 5.5, MS Office and Flash Player installed is sufficient. An internet connection with 64 KBPS is the minimum requirement. However, broadband internet connectivity will give you a better viewing experience.

12. How much time should I spend to study the program?

The program is self paced, and spending an hour or two everyday would be ideal to complete the program in one year. There is a 2-year time limit to complete the program.

13. How do I access the courses in the program?

Once you have enrolled, you will receive an email notifying you of your login details. Use your login details to log into the site. Click on the ‘myLearning’ tab in the home page to access your courses.

14. Whom do I contact if I encounter problems while accessing the program?

For support in using the product, contact elops@lighthouse.teledatamarine.com. You will be receive an email addressing your query within 24 hours.

15. Is my progress in the program assessed? If so, how is it done?

Yes, your progress is tracked by the in-built tracking system in the program. After you complete a topic, it will be reflected in your ‘myLearning’ page as a progress bar. Additionally, after each assessment, the results of the scheduled tests are provided in the assessment section for your perusal.

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16. Will the students be provided with an e-mentor?

The program is designed in such a way that you can track your performance with the help of the progress bar of individual courses within the program and the results of all the scheduled tests attempted. However, you will be assigned an e-mentor, i.e. an instructor, should you need one.

17. How can I communicate with my e-mentor?

If you need an e-mentor, you will be provided with his email id. Else, you can mail the e-mentor for the respective course from the address book in the mail application.

18. Are there any bulletin boards?

There are discussion forums for every course, where you can post your queries and view the comments. These forums are also used to discuss any new incidents, trends or regulations affecting the LNG industry.

19. Who prepares the subject matter content and approves the same?

Highly experienced LNG personnel working onboard and in terminals and e-Learning experts work together to create these innovative courses. The program is vetted as per rigorous professional standards and by industry experts.

20. How is the competence standard developed?

Akademi Laut Malaysia has set up Committees of Experts (COE) and Examination Committees (EC). The members of COE and EC have been drawn from the logistics industry, maritime industry and supply chain management industry. The members ensure relevance of competence standards in terms of area of competence, depth and adequacy.

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21. Do we have practice tests before taking the final assessment?

Each course has a ‘Practice Test’ in the assessment section. On completion of the course, you can take this sample test to refresh your learning, and to prepare for your final assessment. This will help you assess your understanding of the course. On submission of the test, you will receive a complete feedback for the same. This test does not have any pass percentage.

22. How is the final assessment conducted?

To complete the program successfully, the student has to take a scheduled test for each course. You have to score at least 70% in order to pass a test. Each test consists of ‘multiple choice questions’ that have to be answered within two minutes.

23. How many attempts do I get to pass the final assessment?

You have a maximum of three attempts to pass the final tests, failing which you have to re-apply for the test through your e-mentor by paying an examination fee of $100 USD.

24. How will I be notified about the assessment statistics?

During the course, whenever an assessment is taken, you will be notified about the assessment statistics via email.

25. Will I be given a certificate on completing the program/course?

On successfully completing the program/course, a program completion certificate will be issued jointly by ALAM and TMS. Certificates will not be issued for individual courses.View Sample

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26. When and how often are the courses updated in the program?

Whenever there is a change in the regulations pertaining to LNG operations that affects the content in the courses, the program will be updated. Additionally, to enhance the quality of learning, every new incident in the industry that affects LNG operations is addressed by updating the same in the course content.

27. What do I do if I want to split the program and take it over a period of time? What do I do if I decide to sail in between the program and want to continue after returning?

You are required to finish the course within two years of enrolment. However, you can send a request for temporary suspension from the program when you need to discontinue the program temporarily due to any reason.

28. How do I send my feedback on the program?

The feedback option is provided in our website, which will be periodically triggered to obtain the feedback from the candidates. Additionally, you can also send unscheduled feedback concerning any part of the program to your eCoach (instructors assigned for a respective course or program), through the mail application provided within the program. Teledata solicits such feedback from the learners, and will address all the relevant issues to improve our services.

29. Where can I get more information on your other products?

For more information on our products, click on http://www.teledatamarine.com.

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